If you have not received your dividend, bonus shares, or face any issue related to the securities market, the Securities and Exchange Board of India (SEBI) provides a dedicated Toll-Free Helpline Service for Investors to assist you.
This initiative aims to offer quick guidance, information, and grievance-related assistance to investors across India.
SEBI Toll-Free Helpline Numbers
1800 266 7575
1800 22 7575
Service Hours:
9:30 AM to 5:30 PM on all working days (excluding declared holidays)
Languages Supported (14):
English, Hindi, Marathi, Gujarati, Tamil, Bengali, Malayalam, Telugu, Urdu, Odia, Punjabi, Kannada, Assamese and Kashmiri
Weekend Support:
The helpline is also available on Saturdays and Sundays in English, Hindi, Marathi, and Gujarati.
What Help Can Investors Get Through the Helpline?
1. Guidance on Company & Market Information
Status of companies (listed, unlisted, delisted, sick, liquidated, or wound-up)
Change in company names due to merger, amalgamation, or demerger
Registrar and Share Transfer Agent (RTA) details of listed companies
Names and addresses of SEBI-registered intermediaries
2. Corporate Action & Investment Information
Information on dividends, bonus issues, rights issues
Latest Net Asset Value (NAV) of mutual fund schemes
Details of companies that have filed offer documents with SEBI
Information on regulatory actions taken by SEBI
3. Investor Complaints & Redressal
How to lodge a complaint with SEBI
Whom to complain against on the SCORES platform
Status of complaints already lodged with SEBI
Guidance on authorities outside SEBI’s purview such as:
RBI
IRDAI
PFRDA
Ministry of Corporate Affairs (MCA)
4. Assistance on Investor Procedures
SEBI helpline also provides procedural guidance on:
Opening a Demat or trading account
Transfer and transmission of shares
Documents required for share transfer/transmission
What to do if shares are lost, forged, or fake
Procedure for obtaining duplicate share certificates
How to apply for an IPO
Important Disclaimer
The SEBI toll-free helpline:
Does not provide legal advice- Does not offer investment recommendations
It is purely an information and guidance service for investors.
Other Contact Details
For further queries or feedback, investors may contact SEBI at:
Phone:
022-26449188 / 26449199 / 40459188 / 40459199Email:
sebi@sebi.gov.in
Online Complaint Options
To lodge a complaint online:
Use the SEBI SCORES platformTo check complaint status:
Track it online using your complaint reference number
Key Takeaway
If your dividend is delayed or unpaid, or you are unsure whom to approach for a securities-related issue, SEBI’s toll-free helpline and SCORES platform are the first and most reliable points of contact.
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