The ministry has asked the OEMs to offer a refund to customers for the amount they’ve paid for the chargers retrospectively. The OEMs have already absorbed the cost of the chargers and reconfigured products to meet the ₹1.5 lakh ceiling, but the ministry is urging they take retrospective action.
Now the question is how to claim refund ?
As notified earlier, you are eligible for a refund for your Ola S1 Pro charger.
We noticed that you have not yet submitted your bank details for the same.
Here’s how to do it:
• Open the order history page on the Ola app
• Select your Ola S1 Pro order
• Click on ‘claim your charger refund’
• Fill in your bank details
Once we have verified your details, the refund will reflect in your account in a couple of weeks.
You can check the status of your refund on the Ola app.
We request you to claim your refund at the earliest.
Submit details here to claim refund
